Reference

Your Account Terms with tiger189 login

These terms govern every action tied to your tiger189 login account — from the moment you complete registration through each deposit via DANA, OVO, GoPay or QRIS, every…

Berlaku untuk semua akun IndonesiaPembayaran DANA, OVO, GoPay & QRISKetentuan penarikan danaHak & kewajiban akunKontak dukungan 24/7
tiger189 login Your Account Terms with tiger189 login
HUBUNGI TIM KAMI

How to Reach Us About These Terms

Any question about your rights, a specific clause, or a transaction dispute can be directed to our support team through three channels below. Our agents are available around the clock, every day of the week, and aim to acknowledge term-related queries within one hour of receipt.

Team online

Live Chat

Open the chat widget from any page on tiger189 login for real-time help. Agents are available 24 hours a day, 7 days a week, and can walk you through any clause you find unclear.

Email Dukungan

Send a detailed message to our support address for written confirmation of any term interpretation. We aim to respond within 4 hours during peak Indonesia time and within 8 hours overnight.

WhatsApp

For quick term queries, reach us on WhatsApp. Share your account ID and the specific clause number so our agent can pull up the relevant section and respond accurately within minutes.

KEAMANAN & KEPERCAYAAN

How We Handle Your Account and Data

Beyond the written clauses, these six practices shape how tiger189 login operates your account day to day — covering data handling, cookie use, security and the steps to request changes to your…

Penyimpanan Data Akun

We store your account data on encrypted servers. Retention periods follow the schedule in the data section of these terms; after that window closes, personal data is deleted or anonymised per the applicable schedule.

Kebijakan Cookie

We use session cookies to keep you logged in and analytics cookies to monitor page performance. You can manage cookie preferences in your browser settings at any time without affecting your deposit or withdrawal functions.

Keamanan Login Akun

Two-step verification is available in your account security settings. We strongly encourage you to enable it; any unauthorised login attempt triggers an automatic alert to your registered email address within seconds.

Verifikasi Penarikan

Each withdrawal via OVO, GoPay or QRIS goes through an identity-match check against the name on your account. This step normally completes in under three minutes and is required by our internal compliance process.

Permintaan Perubahan Data

To update your registered name, phone number or linked DANA wallet, submit a change request via Live Chat with a valid ID document. Changes are processed within one business day and confirmed by email.

Siapa yang Mengelola Kebijakanmu

Our dedicated compliance team reviews these terms quarterly. If you believe a clause has been applied incorrectly to your account, contact us with your account ID and the clause reference for a formal review.

Frequently Asked Questions on Our Terms

These are the questions we hear most often about our terms and conditions. Each answer is written to reflect how the relevant clause actually applies to an Indonesia account, not in abstract legal language.

Account eligibility depends on local law in your region of Indonesia. You are responsible for confirming that your use of the platform is permitted where you reside before completing registration and making any deposit.

Yes. Contact our support team via Live Chat within 7 days of the transaction, providing your account ID and the deposit or withdrawal reference number. We review disputes against the applicable clause and respond within 24 hours.

We email the registered address on your account each time we publish a revision. The updated version goes live on this page immediately; we recommend checking it whenever you receive a notification from us.

The core terms apply equally across all payment methods. Processing-specific rules — such as minimum withdrawal amounts per wallet — are listed in the payments section of your account dashboard, which forms part of these terms.

Closure requests are submitted via Live Chat. We retain transaction records for the period required by our retention schedule, after which personal data is deleted or anonymised. We email confirmation once the process is complete.

No. Your account is strictly personal and non-transferable under these terms. Allowing a third party to access your account constitutes a breach and may lead to suspension while we investigate the activity.

Submit your request through Live Chat with a copy of a valid ID. Our team processes name and contact-detail changes within one business day and sends written confirmation to your registered email once the update is applied.